“There are many benefits to the Workflow program and you can notice the improvements in efficiency within our shop since we started using this program. As we all know it can be difficult to keep up with what part of the repair process the vehicle is in, where parts are located, which parts are at the shop & which parts are still on order, when supplements were sent up & approved, etc. Workflow goes a lot more in detail than just tracking where the vehicle is at in the repair process. We have it set up where technicians can flag the vehicle for a supplement & it will notify the estimator/shop foreman, technicians can see where parts are located within the parts department, estimators can place file notes within the vehicle portfolio & it will automatically time & date stamp the note for documentation purposes. These are just a few of the key features this program offers that have improved almost every aspect of our shop.”

“Since implementing Workflow in our collision shop, our efficiency has increased. The user-friendly interface allows employees to easily check the status of each job, ensuring that everyone stays informed and on track. Daily use of Workflow has streamlined our processes, reduced downtime and enhanced collaboration among team members. Overall, it has transformed how we manage our workload, leading to faster turnaround times and improved customer satisfaction.”

“As we started using Workflow, I could tell right away that it will help us keep better track of where vehicles are in the shop and it has. It has also helped with communication issues within the shop to let the techs, estimators, and whoever else touches our Workflow screen better communicate with each other on what was needed to still be done on each vehicle. In my 20 years in this industry, I have never seen a tool in the shop get used so much and help us work more efficiently.”

“Before implementing Workflow, our office staff would be in and out of the shop countless times a day obtaining repair progress. With most employees having access to Workflow, we’re able to work as a team to continuously update repair status. Now I spend perhaps only 15 minutes each week transferring the cars that will be dropped off the following week and we can give our customers a timely and comprehensive update on their car if they call. It’s been a valuable tool for our shop since day one.”